Venue Butler launches one-click taxi booking devices for hotels across New Orleans

Amsterdam, The Netherlands, 5th April 2022 — Venue Butler today launched their one-click taxi booking device for hotels across New Orleans. The device empowers hotels across New Orleans to seamlessly and safely book taxis for their guests through a simple click of the device. Instead of spending time on the phone or hailing a taxi on the street, it makes it simpler for front desk staff to book taxis for their guests and ultimately supports providing an excellent guest experience.

Talking about the launch, Managing Director of Venue Butler, Thomas Kruyne explains:

“Imagine this: a receptionist or concierge is running around checking in a newly arriving guest, picking up the phone to make a new reservation, and making a room key for an existing guest. The last thing they want to be doing is picking up the phone to the taxi company or going outside to hail a cab for their guests. That’s where our taxi booking device comes in. With a successful launch and overwhelming response from hotels in Chicago, we’re looking forward to creating the same energy in New Orleans.”

The simplest way to book taxis for hotel guests

Featuring a compact design and a 2.8” display, concierges can book, track, and cancel taxis for their guests in just one click. The device frees up time for hotels to fully focus on their guests, therefore enabling excellent customer service, enhancing the overall guest experience. With Venue Butler, front desk staff can stay on top of their ongoing requests for taxis by having an on-screen overview of all requested, confirmed, on-route and cancelled taxis. The device shows up-to-date information on the booking status, the cab driver medallion number, the estimated time of arrival and the driver’s name. The front desk staff can write this information down on the provided ‘taxi information cards’ and give it to their guests to ensure that they are getting into a safe, reliable and trustworthy cab.

The device’s built-in sim card provides a 99.9% uptime so that hotels can book taxis around the clock. It comes with the hotel address pre-configured in the device, allowing concierges to book a taxi with one click, without any other input required. What’s more, it’s connected directly with one of Chicago’s largest yellow cab services, providing access to thousands of taxi drivers ready to pick up hotel guests.

A dedicated team across the East Coast

Talking about the business model and team, Thomas further explains that “Venue Butler is a team that places taxi booking devices in hotels around the world. Our vision is to be connected to ourselves and others and to be as ONE. It’s the foundation of everything we do. By placing these devices in hotels, we are enabling the connection between millions of people, all through a simple taxi booking device. One of the biggest challenges, when people are traveling, is having a comfortable ride all along. It has been shown that guests prefer to stay in hotels that provide end-to-end services, including arranging transportation for them. We’re delighted that following our launch in Chicago, New Orleans is now part of the building blocks to simplifying taxi booking for hotels across the East Coast. With the tourist season between February and May already here, hotels across New Orleans will surely see an increase in occupancy too.”

As part of their launch across New Orleans, Venue Butler is rolling out their team to connect with venues, equip them with the taxi booking device and provide ongoing support. The taxi booking device is available by contacting their team.

About Venue Butler

Headquartered in Amsterdam, with a remote team spread across the globe, Venue Butler equips venues like hotels, bars, and restaurants with simple taxi booking tools to create a seamless and safe taxi experience. The simple one-click device is already supporting thousands of venues to book close to 40 million taxi rides across the globe. Ultimately, Venue Butler’s vision is to connect with themselves and others and to be as ONE. It’s the foundation of everything they do.

Media contact

Mahima Tamang Shrestha
pr@venuebutler.com